Amazing Work from Home Opportunity - Remote Customer Service

By: Olivia P., Assistancefinder
Published Feb 14, 2020 8:09:04 AM

Finding a job in today’s competitive economy can be frustrating. With millions of graduates flowing out of college and into the workplace every year and more and more jobs being taken over by computers, finding a steady job that can support you and your family can be impossible. Not to mention how many jobs are being out-sourced to other countries! If you are in this situation, you may want to consider a work-from-home position that offers you just as much as a job you would have to drive to.

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Why Work From Your Home?

It’s the American dream, right? Find a job that pays well that you can do from the comfort of your own home. Brag about sitting in your pajamas at your computer with your cat at your feet. Rake in the dough without leaving your house! It can be done when you know where to look and what to look out for. Working from home means fewer travel expenses, flexible schedules, control over what you wear, and being your own boss. Who wouldn’t want that?

Unfortunately, finding this type of job isn’t as easy as we want it to be. It can take a lot of hard work and research to find a position that isn’t a scam and actually brings in enough cash to make it worth staying home. You won’t often find an opportunity to work from home that provides a steady paycheck, paid training, AND health benefits. Luckily, there is a job available if you have been wanting to work from your house and you enjoy customer service work. Ready to learn more?

If you live in the following states, Granada is hiring remote customer service agents: Arizona, Colorado, Florida, Georgia, North Carolina, Nevada, Tennessee, and Texas. Read on to learn more about what this job entails and how you can make a living right from your home.

Remote Work with Granada

Granada offers companies the opportunity to use outsourced services. These include technical support, customer service, data management, and client acquisition. When you become a remote customer service agent for Granada, your job will be to provide support to clients regarding any accounts they have with the companies who have hired Granada.

Granada prefers employees who have had previous experience with call center work. A friendly and personable attitude is also a necessity, as you will be on the phone with customers who wish to have issues and concerns addressed and resolved. No one wants an unhappy customer service experience! Candidates who are qualified for the job will be given a pre-screening to ensure they are right for the company. A webcam interview will also be set up for qualified applicants. If Granada offers you the job, you will be given live-web training. The best part of this training? It’s paid!

Work Hours with Granada

Granada’s call center hours are as follows:

• Monday through Thursday, 7 a.m. to 9 p.m. CST
• Friday 7 a.m. to 8 p.m. CST
• Saturday 8 a.m. to 4 p.m.
• Sundays are off

If you think you would like to work from home with Granada and you live in one of the states the company is hiring in, check below to see if you can fill the requirements for the job.

Responsibilities for the position with Granada will include:

• Answering inbound phone calls for clients
• Calling clients to follow-up on previous inquiries
Those interested in this position will need to have the following:
• One year or more of call center experience
• Two years or more of customer service experience
• Proficiency in computers
• An understanding of performance-based metrics
• A distraction-free work space at home
• A home computer that meets all of the system requirements Granada will set forth
• A great attitude!

Benefits and Pay

Paid training is just the first benefit of this amazing work-from-home opportunity! Other benefits include:

• Medical, dental, vision, and life insurance for all full-time employees
• Pay Rate: $10.50 an hour, with opportunities for incentives

Working from home can mean having the freedom to work around your schedule and more. When you want an opportunity that can change the way you live your life, consider working for Granada today!

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